An alert and oriented male patient with chest discomfort refuses treatment and transport to the hospital. He is angry with his family for calling 911 and refuses to sign the refusal of care form despite several requests. Which of these is your next best action?

Emergency Medical Services (EMS) documentation is important for patient care and legal matters. Documentation can include the patient's demographics, vital signs, assessment, and interventions performed. The documentation serves as a data repository that can be used to create bills, facilitate communication, and guide quality initiatives.