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Exam MB6-897: Microsoft Dynamics 365 for Retail
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Exam MB6-897: Microsoft Dynamics 365 for Retail
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25 Questions

1. You are setting up sales price margins for a vendor. The vendor provides retail prices for products that they supply. You need to convert the vendor
2. You have a sales order that has the following characteristics: Two sales order lines are invoiced. One sales order line is partially delivered. One line is cancelled. What is the detailed status of this sales order?
3. You need to ensure that all returns over $25.00 for purchases paid by credit cards are reviewed and approved. What should you do?
4. You need to close a case for a specific customer. What status allows you to close a case?
5. Which points of sale (POS) operations can you void?
6. You need to run a distribution job to push updated shipping options to retail stores. Which distribution job can you run?
7. You are labeling retail products of various sizes. You need to create a label that is neither size nor color specific. Which type of label should you create?
8. Which two scenarios restrict the cancellation of a sales order?
9. You need to ensure that a product is available to be sold in stores. Which actions should you perform?
10. You are a Microsoft Dynamics 365 for Retail administrator. You need to modify a store record to set up tax calculations based on the delivery location. Which option should you use?
11. You are a Microsoft Dynamics 365 for Retail administrator. You need to model the retail organization hierarchy. Which types of operating units can you use?
12. You are performing reporting for stores. You need calculate and post statements. Which workspace should you use?
13. You create a new online channel. You need to create a category hierarchy for an online store product catalog. Which category hierarchy type should you use?
14. For which objects can you configure a bar code?
15. Your store sells a product that is out of stock in the company warehouse. The product must be delivered to the customer from the vendor
16. You need to create a new bar code mask by using a standard bar code. Which types of bar codes you can use?
17. You manage a chain of retail stores. A specific product is not available in one retail store. You need to ensure that employees can identify other stores where the product is available. To which type of group should you assign the retail stores?
18. You need to create a customer return merchandise authorization using call center functionality. Under which circumstance will the customer receive the refund before the item is received into the warehouse.
19. You create an organizational hierarchy that is divided into regions. You need to ensure the stock levels are maintained in accordance with the hierarchy structure. What should you do?
20. You need to set up and configure a product kit. Which two actions should you perform?
21. You are creating a new subscription program which automatically ships a new book every 90 days to the customer for the next three years. You need to offer customers the ability to pay for their first book in three installments. Which options should you configure?
22. You need to ensure that items specify a new delivery mode when items are sold. To which two objects can you assign the delivery mode?
23. You create a new retail channel. You need to configure assortment and replenishment plans to use the retail channel. What should you do?
24. You need to define the + character as a shortcut for the Add Product operation on a register. Which two items should you configure?
25. You are configuring bar codes. What is the purpose of the bar code mask?