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Foreign Service Officer Test (FSOT) Review: Management
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Management Principles, Psychology, and Human Behavior: This knowledge area encompasses a general understanding of basic management and supervisory techniques and methods. It includes knowledge of human psychology and behavior, leadership, motivational strategies, and equal employment practices.

Foreign Service Officer Test (FSOT) Review: Management
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25 Questions

1. positioning

2. disadvantages of matrix project

3. Managerial grid

4. Integrative conflict resolution

5. Human relations (behavioral) perspective

6. Mission statement

7. gross domestic product (gdp)

8. desktop publishing programs

9. extensive decision making

10. hypertext markup language (html)

11. buying behavior

12. Leadership style: posetive vs. negative motivation

13. advertising proof

14. flexible processes

15. assertiveness

16. Equity theory

17. staff mangers

18. exports

19. Organizational Culture

20. Internal environment

21. mini-nationals

22. consultive selling

23. product mix

24. Hawthorne studies: Employee attitudes, interpersonal relations and group processes.

25. long-range plans

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