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Soft Skills: Communication Skills Quiz
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What are communication skills?
Communication skills refer to how we receive and share relevant information. The basis of good communication skills is to be a good listener - listening with attention and understanding. And treating people with respect, empathy, and friendliness.

Soft Skills: Communication Skills Quiz
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20 Questions

1. I avoid staying on any one subject with my speaking partner.
2. Read the comment below, and then select the best restatement of the comment. This project will require six months to complete. You know how busy we are this time of year.""
3. I bring up past issues during current disagreements.
4. Effective feedback should:
5. I respond to my speaking partner with phrases like...that's ridiculous.
6. During a meeting, a new piece of information is provided to the team which has major impact on the team's goals. The team begins to break down. As the facilitator, what are your next steps ?
7. When should you practice active listening skills ?
8. An observer should always give his/her advice when asked to give feedback.
9. I interrupt my speaking partner's conversation.
10. Effective feedback should:
11. I interrupt my speaking partner's conversation.
12. Which of the following is an open-ended question ?
13. I see only my point of view.
14. I make assumptions about my speaking partners feelings or thoughts.
15. During a meeting, a new piece of information is provided to the team which has major impact on the team's goals. The team begins to break down. As the facilitator, what are your next steps ?
16. What is Paraphrasing ?
17. I bring up past issues during current disagreements.
18. When giving feedback, it's best to:
19. Which of the following is an example of listening for meaning ?
20. An observer should always give his/her advice when asked to give feedback.

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