DSST Principles of Supervision Exam covers the roles and responsibilities of the supervisor; planning, organization and staffing; directing at the supervisory level; legal issues; stress management; union environments; and quality concerns. The exam contains 100 questions to be answered in 2 hours. Exam content, in brief: 1. Roles and Responsibilities of Managers and Supervisors – 20% a. Evolution of management/supervision b. Knowledge and skill requirements c. Managerial roles d. Levels of management e. Business ethics and corporate social responsibility 2. Management Functions –... Show more

DSST Principles of Supervision Exam covers the roles and responsibilities of the supervisor; planning, organization and staffing; directing at the supervisory level; legal issues; stress management; union environments; and quality concerns.

The exam contains 100 questions to be answered in 2 hours.

Exam content, in brief:

1. Roles and Responsibilities of Managers and Supervisors – 20%
a. Evolution of management/supervision
b. Knowledge and skill requirements
c. Managerial roles
d. Levels of management
e. Business ethics and corporate social responsibility

2. Management Functions – 50%
a. Planning
b. Organizing and staffing
c. Leading
d. Controlling

3. Organizational Environment – 30%
a. Legal, political, economic and social
b. Labor-management relations (e.g. unions vs. non-union, exempt vs. non-exempt)
c. Organizational culture
d. Diversity and inclusion
e. Global
f. Sustainable environments
g. Organizational change
h. Workplace safety and security

Related Test: DSST Principles of Supervision Exam Practice Test 1

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