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DSST Principles of Supervision Exam covers the roles and responsibilities of the supervisor; planning, organization and staffing; directing at the supervisory level; legal issues; stress management; union environments; and quality concerns.
The exam contains 100 questions to be answered in 2 hours.
Exam content, in brief:
1. Roles and Responsibilities of Managers and Supervisors – 20% a. Evolution of management/supervision b. Knowledge and skill requirements c. Managerial roles d. Levels of management e. Business ethics and corporate social responsibility
2. Management Functions – 50% a. Planning b. Organizing and staffing c. Leading d. Controlling
3. Organizational Environment – 30% a. Legal, political, economic and social b. Labor-management relations (e.g. unions vs. non-union, exempt vs. non-exempt) c. Organizational culture d. Diversity and inclusion e. Global f. Sustainable environments g. Organizational change h. Workplace safety and security
Related Test: DSST Principles of Supervision Exam Practice Test 1
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