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Professional Communication Skills Practice Test: Verbal Communication - Proper Use of Body Language
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Your body language should complement and reinforce your words, never overpower them.  Positive body language can convey interest and enthusiasm. Some ways to use positive body language include: Posture: Maintaining an open and upright posture. Be relaxed, but don't slouch. Eye contact: Maintaining good eye contact. Try to hold the other person's gaze for a few seconds at a time. Facial expressions: Being aware of your facial expressions, as they can convey a range of emotions. Hand gestures: Using hand gestures appropriately while speaking to capture people's attention and emphasize... Show more
Professional Communication Skills Practice Test: Verbal Communication - Proper Use of Body Language
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10 Questions

1. During practice, by how much should the speech be lengthened?
2. A pointed finger may be a gesture of accusation.
3. The tone of the speaker should be _____
4. Which of these is important in having mutual understanding with colleagues?
5. Which of these may convey arrogance ?
6. A speech must advance _____
7. Participant should listen to the opinions expressed by others with respect.
8. Participant should listen to the opinions expressed by others with respect.
9. Which of these is important in having mutual understanding with colleagues?
10. Which of these may convey arrogance ?