Alex insists on taking all calls requesting employment verification for former employees. As the HR Manager, he refuses to give any feedback about people who were poor performers, but for those who were good performers, he is willing to explain how well they had done. What do you think of Alex’s approach to employee references?

Employee and labor relations are complex issues. They often require HR personnel to understand complex legal requirements. They depend on talented and skilled management personnel to guide employees and the organization through all requirements of day-to-day concerns. In today’s employment world, HR professionals must have a great depth of legal knowledge because they will need to use that knowledge every day.