Mark and Gwen are coworkers whose cubicles are located in a 12 × 10 enclosed room. Their manager is unable to resolve a conflict that they are having related to the temperature in the room and the matter has escalated to HR. Which would be the best tactic to use in resolving their conflict?

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Human Resource Development is the integrated use of training, organizational development, and career development efforts to improve individual, group, and organizational effectiveness. This HRCI functional area focuses on the behavior, skills, and competencies for employees to further the organization’s goals. HRD activities need to align and support the organization’s strategic goals and objectives, and it is the HR professional’s responsibility to develop, evaluate, and measure the direct effectiveness to ensure that they are in alignment. By providing input in the development, and fully... Show more

Mark and Gwen are coworkers whose cubicles are located in a 12 × 10 enclosed room. Their manager is unable to resolve a conflict that they are having related to the temperature in the room and the matter has escalated to HR. Which would be the best tactic to use in resolving their conflict?