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A Customer Is Angry And Calls To Complain That The Service Scheduled On The Computer Took Longer Than Expected. The Technician Reviews The Work Order And Notices That The Service Was Performed By A New Employee. How Should The Technician Respond?

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1. A Customer Is Angry And Calls To Complain That The Service Scheduled On The Computer Took Longer Than Expected. The Technician Reviews The Work Order And Notices That The Service Was Performed By A New Employee. How Should The Technician Respond?





 
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