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Consists of 11 distinct activities: (1.) Service Desk (2.) Incident Management (3.) Problem Management (4.) Change Management (5.) Configuration Management (6.) Release Management (7.) Service-level Management (8.) Financial Management (9.) Capacity

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1. Consists of 11 distinct activities: (1.) Service Desk (2.) Incident Management (3.) Problem Management (4.) Change Management (5.) Configuration Management (6.) Release Management (7.) Service-level Management (8.) Financial Management (9.) Capacity





 
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