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Where there is a current state of events X and a future desired state of events Y, and the troubleshooter's objective is to move from X to Y, the troubleshooting activity is called _____.

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1. Where there is a current state of events X and a future desired state of events Y, and the troubleshooter's objective is to move from X to Y, the troubleshooting activity is called _____.





 
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