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A customer calls and reports there is a problem with his computer. After responding to the call the troubleshooting the problem, you discover the switch on the power strip was off. After flipping the switch on, all of the components and their functionality return to normal. Which of the following statements is the best explanation to the customer?

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1. A customer calls and reports there is a problem with his computer. After responding to the call the troubleshooting the problem, you discover the switch on the power strip was off. After flipping the switch on, all of the components and their functionality return to normal. Which of the following statements is the best explanation to the customer?





 
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