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One of your users has called to complain about her notebook computer. She reports that it displayed a message indicating the batter was low, then it shut down by itself even though it was plugged into a wall outlet. What should you check first?

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1. One of your users has called to complain about her notebook computer. She reports that it displayed a message indicating the batter was low, then it shut down by itself even though it was plugged into a wall outlet. What should you check first?





 
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