A user from the Sales department calls to report that he is experiencing problems connecting to the Sales file server. All the users in the Sales department connect to the Sales server through a single ethernet switch. No other users have reported problems connecting to the Sales server. Which of the following troubleshooting actions are you most likely to perform first?

The TestOut Network Pro certification measures your ability to perform tasks commonly performed by IT network professionals, including systems administrators, network administrators, network engineers and related careers. This certification covers the topics in CompTIA Network+ (N10-007) certification. The Testout Network pro certification syllabus covers multiple operating systems, including: Windows Client, Windows Server, macOS, Enterprise Wireless configuration, and Cisco Command-Line interface (routers and switches).