Betty works at a company that produces shoes. She has a fair understanding of how the company works, the norms of the office, and the diverse employee base. Before being hired by this company, she had little concern for fashion or knowledge about how shoes communicate things about the wearer and his or her culture. She has started to change how she thinks about fashion now and its importance. What level of organizational culture is she operating at in the process of becoming a culturally competent communicator in her job?

MCQs on how to become a better communicator in these sorts of cross-cultural situations. Also on barriers to successful communication that involve cultural differences. And about your own communication style and how it can be developed to facilitate more successful intercultural encounters.