1. If you were to create an entirely new school curriculum based on Native American culture, then what would be the learning material?

2. According to Costalas Georgia, if you observe someone who speaks using shorter factual statements and goes back and forth between speaking to people, that person is most likely from which culture?

3. Lois is in Bogotá for a vacation. She spends a lot of time walking through the town. She tends to shy away from people as they attempt to say hello to her. How is this likely perceived by those who live in Bogotá?

4. Bob is working for a company that operates in and with several different countries and cultures. Bob is in charge of international sales, and he has to coordinate efforts between locations in different countries. According to Matthew Hill's 'New Europe', an organization based in which country will most likely want Bob to just tell their sales department what the sales quotas are instead of discussing what the expectations should be?

5. Which of the following accurately summarizes Lee Hopkins' suggestions for effective listening?

6. Tami is in charge of recruiting for a biomedical company. In order to reach the market share the company seeks, it must be able to hire employees who resemble the wide range of clients that the company tries to attract. According to Dr. Robin Williams, where should she focus her efforts in order to succeed at her job?

7. Betty has been recently hired by a company as a sales person. She knows a little bit about how the company was started and what the owners believed to be important. She is ready and willing to learn more about the company. What level of organizational culture is she operating at in the process of becoming a competent communicator in the organization?

8. Rajan is a manager in a diverse tire production company. He has the responsibility of evaluating employees on an annual basis. Rajan is known for operating in a meritocracy style when conducting such evaluations. Given this, how will the employees likely feel about their evaluations?

9. Bob is working for a company that operates in and with several different countries and cultures. Bob is in charge of international sales, and he has to coordinate efforts between locations in different countries. According to Ines Kaps, what is the fundamental element Bob needs to focus on in his coordination efforts?

10. Sue has just been hired in Human Resources to tackle the task of making the company more culturally competent, a need identified by several independent reviewers. Sue is going to have diversity training workshops. How often should each member of the organization attend in a given year?

11. Mary is guided by frames of reference which include communicating with members of other cultures based on values she learned while growing up in the Midwest in the United States and having a self-concept as a weak-willed individual who is easily manipulated. According to Marco Chan, which frame of reference does she operate from?

12. According to Shapiro, Lie, Gutierrez, and Zhuang's 'That Never Would Occur to Me' article, which of the following most accurately describes the current thought regarding cross cultural communication for medical students?

13. Samira experienced culture shock when she traveled to a different country. At one point in the journey, she had trouble talking with her co-workers in the new culture and she started to skip formal and informal meetings with them. Which stage of culture shock was she in?

14. From Pagani's research on Italian youth, which of the following statements would be most accurate regarding teens' views of Muslims in Italy?

15. Betty works for a shoe manufacturing company. She has been there several years. She is in the public relations department. There are protests against her company based on labor issues in under-developed countries and the price of the shoes that the company produces. Betty has the responsibility of talking with protest leaders in different countries and people from her own company. Betty is also able to initiate change that will facilitate communication between the company and protesters locally and abroad. She also negotiates changes in the company that are acceptable to all. What level of organizational culture is she operating at in the process of becoming a culturally competent communicator in her job?

16. According to Shapiro, Lie, Gutierrez, and Zhuang's 'That Never Would Occur to Me' article, which of the following is an accurate summary of how students respond to self-awareness exercises regarding cross cultural communication?

17. Barack Obama and Jessie Jackson are two successful, African American political orators. What rhetorical tool has Barack Obama used that was also used by Jessie Jackson effectively?

18. Robert was asked by a trainer to make better use of his kinesics. Which of the following is a proper response from Robert?

19. According to Hofstede, what cultural dimension deals with the level of comfort or threat one feels in new or unknown situations?

20. Sally decided to trace her lineage back as far as possible to the first humans. If she were actually able to do this, she would discover that the largest percentage of her family line (like all family lines) would belong to which of the following?

21. Mary traveled from England to Iran for a semester. She generally liked the experience of a new culture and learning about that culture. However, a few days into her trip, she woke up and hated the culture she was in. She was experiencing symptoms of which of the following?

22. Sue has just been hired in Human Resources to tackle the task of making the company more culturally competent, a need identified by several independent reviewers. What should her first task be?

23. According to Stangor's 'Social Categorization and Stereotyping', if you witness a group of people interacting and you can tell that they all seem to be making assessments of each other according to their perceived social categories, then what should your informed thought be of this group?

24. As of 2012, which of the following would be a correct assessment of intercultural marriages in the US?

25. Sally is from the United States but is moving to a new job in what Matthew Hill calls the 'New Europe'. Sally has to take over a leadership role in the New Europe. Sally wants to motivate her employees in the New Europe Central Region. Which of the following will likely fail if she tries it?