Roger travels to Bahrain and is introduced to work associates there. He meets Laura (for the first time) and Younis, a guy he had previously spent much time with. Roger shakes hands with Laura and kisses Younis on the cheek. What is Roger's mistake?

MCQs on how to become a better communicator in these sorts of cross-cultural situations. Also on barriers to successful communication that involve cultural differences. And about your own communication style and how it can be developed to facilitate more successful intercultural encounters.