Tami is in charge of recruiting for a biomedical company. In order to reach the market share the company seeks, it must be able to hire employees who resemble the wide range of clients that the company tries to attract. According to Dr. Robin Williams, where should she focus her efforts in order to succeed at her job?

MCQs on how to become a better communicator in these sorts of cross-cultural situations. Also on barriers to successful communication that involve cultural differences. And about your own communication style and how it can be developed to facilitate more successful intercultural encounters.