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Effective leadership outcomes, such as employee engagement, innovation, and performance, are critical for organizational success. A leader's ability to inspire, motivate, and empower their team members is essential for achieving these outcomes. For instance, Satya Nadella, CEO of Microsoft, has been successful in transforming the company's culture by focusing on employee engagement and empowerment, leading to significant improvements in innovation and performance.
Scenario: A team is resistant to a new strategic direction. Using Kotter's model, what should the leader do first?
Answer: Establish a sense of urgency and create a coalition for change.
Explanation: Kotter's model emphasizes the importance of creating a sense of urgency and building a coalition for change before implementing a new strategy.
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