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Business Communication Practice Test
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Avg score: 25% • Most missed: “___ and ___as visual aids should contain the minimum information necessary.”

Business communication is communication that is intended to help a business achieve a fundamental goal, through information sharing between employees as well as people outside the company.

Business Communication Practice Test
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25 Questions

1. Communication through ___ and ___ is called Verbal Communication.
2. The primary goal of communication is to ___
3. In ____ listening, the listener has a purpose of not only empathizing with the ___ but also using this deep connection in order to help the speaker understand, change or develop in some way.
4. When you have to communicate extremely ___ information, direct ___ communication or communication through a sealed letter than a telephonic conversation
5. An organization can function as a ___ only by communicating effectively with the environment.
6. ___ refers to different and numerous steps in the ___.
7. When a word that has a silent ‘e’ at the end combines with an ending that starts with a vowel, the final ‘e’ is ___. For example: ‘surprise’ gives you ___
8. A ___ is essentially a statement of facts of a situation, project or process or test and it should be supported by ___
9. At each stage in the process of communication, there is a possibility of interference which may hinder the process. Such interference is known as ___.
10. ___ and___ are two of the most common types of words used to improve cohesion
11. Find out errors: Neither John nor Wendy want to go dance
12. The fourth step in the SQ3R technique of reading is ___
13. The full form of the abbreviation CEO is
14. Find out errors: Besides being good at tennis, he is also an excellent player of golf.
15. The ___ of the correct channel depends on the situation under which the communication takes place
16. Too much of ___ communication in the workspace may also prove ___. It may lead to negligence of work.
17. The semantic markers used to express time relationship are:
18. Complete the following sentences (1) You can turn off the television. I ___ (watch) it. (2) I saw Sarika yesterday. She___ (drive) her new car.
19. If staff in an organization is suspected of major misconduct, the organization may issue a ___ which will mention the ___ against the staff concerned and ask for a written explanation
20. Non-verbal communication consists of ___ and___.
21. While using Overhead Projector, you can reveal information line by line using an ___ sheet to cover the ___
22. Unclarified assumptions in communication can lead to ___ and ___
23. The semantic markers used to express cause and effect relationship between one idea and another are:
24. A resume needs conceptualization of your ___ and ___ all into one document.
25. The most crucial part of the ___ process is thinking of converting to ____ what one hears.

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