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Management Practice Test: Foundations of Control
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Management Practice Test: Foundations of Control
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25 Questions

1. An advantage of feedback control is that it improves ________.
2. Which kind of control takes place after the actual work has been carried out?
3. Due to a recent construction of an upscale housing community near a tennis club, customer use has skyrocketed during the year and the club is operating at all-time high levels, far beyond the goals set the previous year. The best strategy for the manager is to ________.
4. Which of the following employer practices is NOT legal?
5. Which statement about employee privacy is correct?
6. A manager measuring actual performance is like a teacher ________.
7. In which country would highly centralized decision making be more likely to be prevalent?
8. Steve has a taped record of this one-on-one meeting with his boss.
9. When might a manager be justified in revising a standard rather than taking corrective action to remedy a significant performance deviation?
10. A professor gives a new test to an otherwise normal class and finds that only 10 percent of the students get grades of C or above. What is the most appropriate and fair response?
11. Controlling compares ________ to see if goals are being achieved.
12. Direct supervision as a basic means of control is much more common in ________
13. Which kind of control takes place before the actual work is carried out?
14. The more a control system helps an organization ________, the more successful it is judged to be.
15. A disadvantage of a statistical report is that it may leave out ________ measurements of performance.
16. Immediate corrective action is designed ________.
17. An advantage of management by walking around is ________.
18. In general, ________ that falls outside of an acceptable range of variation must be dealt with by a manager.
19. A software company that puts almost all of its performance measurement effort into measuring the total number of units that the company and its competitors sell most likely wants to excel at ________.
20. An effective concurrent strategy for dealing with employee theft of supplies and equipment is ________.
21. These forms of performance measurement provide the best and most immediate forms of feedback.
22. Controlling is the ________ in the management process.
23. To carry out the second step of the control process, managers at an electric shaver company need to compare the number of actual shavers sold to ________.
24. The value of the controlling function is seen in three specific areas: planning, ________.
25. All of the following are important in efforts to protect information in an organization EXCEPT ________.

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