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History of management 2
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History of management 2
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25 Questions

1. 'Employee motivation' is the phrase most associated with scientific management.
2. The idea of an organization as a system was borrowed from psychological concepts.
3. Deming's total quality management system largely ignored the needs of customers.
4. A contingency variable that can affect managing style is organization size.
5. The behavioral approach to management began in the 1960s with organizational behavior (OB).
6. Fayol feels that managers should be given authority over workers, but not the ability to give orders.
7. Fayol thought that allowing employees to originate their own plans would increase motivation.
8. In today's organization, almost all employees have access to the mainframe computers that make up the company's computing resources.
9. The idea of employees being paid a fair wage for their services did not emerge until the 1960s.
10. Classical approaches to management include the work of Taylor, Fayol, and Weber.
11. The behavioral approach to management focuses on motivating workers to work productively.
12. Henry Gantt's contribution to management theory was to develop efficient ways to schedule.
13. The contingency approach to management states that there is a single best way to manage all organizations.
14. The year 1776 is an important date in the history of management because it saw the birth of the world's first democratic republic.
15. Both Henri Fayol and Adam Smith saw division of work as an important principle of management
16. The Hawthorne studies suggested that groups could influence the productivity of an individual.
17. Contemporary approaches to management saw the organization as a closed system in which all inputs and outputs stay within the system.
18. Unity of command means that all employees should answer to only one superior.
19. Factories in the Industrial Revolution needed to forecast demand to make sure that workers were paid fairly.
20. The division of labor is also referred to by the term job specification.
21. The primary issue that motivated Taylor to create a more scientific approach to management was worker satisfaction.
22. A highly centralized organization is one in which subordinates are given a lot of opportunity to make decisions.
23. People value history because it can help put events that are taking place today into perspective.
24. Adam Smith argued that division of labor increased productivity.
25. Frank and Lillian Gilbreth's best-known contribution to scientific management concerned selecting the best worker for a particular job.