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Management 101: Communication
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Avg score: 33% • Most missed: “Converting a message into symbols”
Management 101: Communication
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24 Questions

1. Converting a message into symbols

2. Listening for full meaning without making premature judgement or interpretations

3. The deliberate manipulation of information to make it appear more favorable to the receiver

4. Communication that takes place among any employees on the same organizational level

5. An emphasis given to words or phrases that conveys meaning

6. Communication that cuts across work areas and organizational levels

7. Specialized terminology or technical language that members of a group use to communicate among themselves

8. Communication that flows downward from a manager to employees

9. The medium a message travels along

10. Communication transmitted without words

11. Communication that flows upward from employees to managers

12. The seven elements involved in transferring meaning from one person to another

13. Communication that takes place within prescribed organizational work arrangements

14. A purpose to be conveyed

15. Gestures - facial configuration - and other body movements that convey meaning

16. Workplaces with few physical barriers and enclosures

17. The transfer and understanding of meaning

18. The informal organizational communication network

19. All the patterns - networks - and systems of communication within an organization

20. Communication that includes all relevant information - is true in every sense - and is not deceptive in any way

21. The variety of patterns of vertical and horizontal flows of organizational communication

22. When information exceeds our processing capacity

23. Communication between two or more people

24. Any disturbances that interfere with the transmission - receipt - or feedback of a message

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