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Management 101: Decision Making
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Management 101: Decision Making
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20 Questions

1. An increased commitment to a previous decision despite evidence it may have been wrong

2. The systematic use of the best available evidence to improve management practice

3. Problems that are new or unusual and for which information is ambiguous or incomplete

4. Unique and nonrecurring decisions that require a custom-made solution

5. Rules of thumb that managers use to simplify decision making

6. Overconfidence; Immediate gratification; Anchoring effect; Selective perception; Confirmation; Framing; Availability; Representation; Randomness; Sunk costs; Self-serving; Hindsight

7. Describes choices that are logical and consistent and maximize value

8. A guideline for making decisions

9. An explicit statement that tells managers what can or cannot be done

10. 1: Identifying a problem; 2: Identifying decision criteria; 3: Allocating weights to the criteria; 4 Developing alternatives; 5 Analyzing alternatives; 6: Selecting an alternative; 7: Implementing the alternative; 8: Evaluating decision effectiveness

11. Subconscious mental processing; Values or ethics-based decisions; Experience-based decisions; Affect-initiated decisions; Cognitive-based decisions

12. Making decisions on the basis of experience - feelings - and accumulated judgment

13. Straightforward - familiar - and easily defined problems

14. A situation in which the decision maker is able to estimate the likelihood of certain outcomes

15. A choice among two or more alternatives

16. A series of sequential steps used to respond to a well-structured problem

17. An obstacle that makes it difficult to achieve a desired goal or purpose

18. A situation in which a manager can make accurate decisions because all outcomes are known

19. A repetitive decision that can be handled by a routine approach

20. A situation that a decision maker has neither certainty nor reasonable probability estimates available