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Management 101: HRM
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Avg score: 90% • Most missed: “Work practices that lead to both high individual and high organizational perform…”
Management 101: HRM
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23 Questions

1. Establishes performance standards that are used to evaluate employee performance

2. Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel

3. Organizational programs that enhance the status of members of protected groups

4. Application form; Written tests; Performance-simulation tests; Interviews; Background investigations; Physical examinations

5. Introducing a new employee to his or her job and the organization

6. Work practices that lead to both high individual and high organizational performance

7. An assessment that defines jobs and the behaviors necessary to perform them

8. Screening job applicants to ensure that the most appropriate candidates are hired

9. CD-ROM/DVD/videotapes/audiotapes/podcasts; Videoconferencing/teleconferencing/satellite TV; E-learning

10. Internet; Employee referrals; Company web site; College recruiting; Professional recruiting organizations

11. The planned elimination of jobs in an organization

12. On-the-job; Job rotation; Mentoring and coaching; Experiential exercises; Workbooks/manuals; Classroom lectures

13. Written essay; Critical incident; Graphic rating scale; BARS (Behaviorally Anchored Rating Scale); Multiperson comparison; MBO; 360-degree appraisal

14. A pay system that rewards employees for the job skills they can demonstrate

15. A written statement of the minimum qualifications that a person must possess to perform a given job successfully

16. A written statement that describes a job

17. A preview of a job that provides both positive and negative information about the job and the company

18. General; Specific

19. Firing; Layoffs; Attrition; Transfers; Reduced workweeks; Early retirements; Job sharing

20. An organization that represents workers and seeks to protect their interests through collective bargaining

21. Locating - identifying - and attracting capable applicants

22. A method of planning to ensure that the organization has the right number and kinds of capable people in the right places and at the right times

23. 1. Human resource planning; 2. Recruitment/Decruitment; 3. Selection; 4. Orientation; 5. Training; 6. Performance management; 7. Compensation and benefits; 8. Career management

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