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Management 101: HRM
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Avg score: 90% • Most missed: “Work practices that lead to both high individual and high organizational perform…”
Management 101: HRM
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23 Questions

1. An assessment that defines jobs and the behaviors necessary to perform them

2. Groups of nominated or elected employees who must be consulted when management makes decisions involving personnel

3. Application form; Written tests; Performance-simulation tests; Interviews; Background investigations; Physical examinations

4. The planned elimination of jobs in an organization

5. On-the-job; Job rotation; Mentoring and coaching; Experiential exercises; Workbooks/manuals; Classroom lectures

6. 1. Human resource planning; 2. Recruitment/Decruitment; 3. Selection; 4. Orientation; 5. Training; 6. Performance management; 7. Compensation and benefits; 8. Career management

7. Internet; Employee referrals; Company web site; College recruiting; Professional recruiting organizations

8. Screening job applicants to ensure that the most appropriate candidates are hired

9. Written essay; Critical incident; Graphic rating scale; BARS (Behaviorally Anchored Rating Scale); Multiperson comparison; MBO; 360-degree appraisal

10. An organization that represents workers and seeks to protect their interests through collective bargaining

11. A written statement that describes a job

12. Organizational programs that enhance the status of members of protected groups

13. CD-ROM/DVD/videotapes/audiotapes/podcasts; Videoconferencing/teleconferencing/satellite TV; E-learning

14. Locating - identifying - and attracting capable applicants

15. A written statement of the minimum qualifications that a person must possess to perform a given job successfully

16. General; Specific

17. Establishes performance standards that are used to evaluate employee performance

18. A pay system that rewards employees for the job skills they can demonstrate

19. A preview of a job that provides both positive and negative information about the job and the company

20. Firing; Layoffs; Attrition; Transfers; Reduced workweeks; Early retirements; Job sharing

21. Work practices that lead to both high individual and high organizational performance

22. A method of planning to ensure that the organization has the right number and kinds of capable people in the right places and at the right times

23. Introducing a new employee to his or her job and the organization

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