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Managing Change and Innovation 2
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Managing Change and Innovation 2
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25 Questions

1. Role conflict is created when an employee does not feel confident that she can achieve her goals.
2. In Lewin's view, the only way to effect change is to increase the driving forces that direct change away from the status quo.
3. A company changing the way it names computer files would not be an example of a technology change because no new technological equipment was used.
4. New online advertising technology is an external force that creates a need for organizational change when it causes a company to change its advertising strategy.
5. Change threatens the investment you've already made in the status quo.
6. Consultants are less likely to be change agents than internal managers.
7. Organizational change can be any alteration in an organization's people, structure, or technology.
8. Continuous improvement changes are not considered changes in technology because they are changes that are planned and expected.
9. Education is a good way to overcome resistance to change due to misinformation.
10. One important reason why organization development efforts are needed is that even planned change can be very upsetting to members of an organization.
11. Stress can arise from an opportunity.
12. Kurt Lewin sees the first step in change as the freezing of the status quo.
13. The decision of an organization to bring in new equipment from the outside is an example of an external force that creates a need for organizational change.
14. The main idea of the 'white-water rapids' metaphor is that change is always destructive.
15. Managers should aspire to eliminate all stress from the work environment.
16. Inspiration marks the first step in the creative process.
17. The number of managers who face 'white water rapids' metaphor conditions is getting smaller.
18. Negotiation twists and distorts facts to reduce resistance to change.
19. A major disadvantage of coercion is that it is may be illegal.
20. Time deadlines tend to increase innovation.
21. An aggressive new competitor in the marketplace is an external force that creates a need for organizational change that companies today frequently face.
22. Organization development (OD) consists of efforts to help organization members deal with unplanned changes.
23. Stress isn't always bad for an individual.
24. Organic organizations tend to inhibit innovation.
25. In an organization, only a manager can be a change agent.

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