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Management Practice Test: Operations Management (Important Test)
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Management Practice Test: Operations Management (Important Test)
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25 Questions

1. In the ever more difficult struggle to survive in a competitive world, Evans Findings Company has a work shift with ________.
2. The requirement for value chain management that involves being flexible and sharing information is ________.
3. After World War II, U.S. managers made the mistake of thinking that ________.
4. You would expect a highly developed country like ________ to have a predominantly ________ economy
5. The requirement for value chain management that is most closely associated with trust is ________.
6. Value chains that ________ information technology infrastructure often have problems coordinating and collaborating.
7. A new cell phone battery doubles battery life but also increases the cost of the phone. This battery adds ________.
8. Managers who are carrying out value chain management invest ________ than managers of conventional organizations.
9. Which of the following is NOT a way to increase productivity?
10. McDonald's recently made productivity gains by cutting the ________.
11. One of the most important things a leader can do in a value chain management company is ________.
12. Some organizations erroneously feel that they ________ when they collaborate with a variety of value chain partners.
13. This is the most important resource in any value chain.
14. In value chain management, ultimately the ________ have power to make changes.
15. Value is created during the process of ________.
16. The purpose of operations management is to manage ________.
17. Service organizations ________.
18. A device with e-enabled maintenance control saves money by doing this when it malfunctions or needs maintenance.
19. In a transformation process people are inputs because they ________.
20. Most countries in today's global business climate see ________ as the key to success.
21. It is easier to see the transformation process at work in manufacturing organizations than in service organizations because manufacturing organizations ________.
22. A business model is ________.
23. With respect to product quality, Deming believed that a company should never ________.
24. Above all, jobs and job design in a value chain management company must be ________.
25. A high quality product that doesn't break down and doesn't suffer from significant performance deterioration over a long period of time is said to have ________.

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