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Operations Management Test
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Operations Management Test
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25 Questions

1. Which of the following describes the term 'time-based management'?
2. A situation where there is one intermediary organization between the manufacturer and the consumer is known as:
3. Which of the following statements is/are true? i)A manufacturing organization's responsibility for its product ceases once it has been delivered to a retailer. ii)'Service integration' refers to organizations forming partnerships to link their services.
4. Which of the following is NOT a benefit of 'hub and spoke' distribution?
5. Which of the following is NOT a stage in the 'Business Process Re-engineering Cycle'?
6. What process would a design engineer use to ensure a product meets the user's specifications?
7. Which of the following statements are true? i)It is not necessary for all measures to be presented to the senior management. ii)The more KPIs an organization has - the more effective its performance measurement system will be.
8. Which of the following distribution methods would be best suited to reach the customers who are unable to visit shops and want a broad range of products?
9. Which of the following is the best characterization of a decentralized organization?
10. Why would a design engineer perform 'structural analysis'?
11. Which of the following statements is/are true? i)Companies should always seek to hold large quantities of unused stock to ensure that production is not interrupted. ii)Service-based companies generally hold more stock than manufacturing-based ones.
12. Which of the following statements is/are true? i)A capital intensive production process is one that involves a relatively-high proportion of labor. ii)Training staff can be an effective method of boosting productivity.
13. Which of the following initiatives would a company expect to reduce its defect rate? i)Increased training of staff ii)Introducing simultaneous engineering
14. The phenomenon where - in the log run - unit costs increase as the production volume increases is known as:
15. What is the correct expansion of the acronym KPI?
16. Which of the following situations would NOT cause 'diseconomies of scale'?
17. Which two of the following are used to calculate an 'efficiency ratio'? i)profit margin ii)expenses iii)output iv)revenue
18. Which of the following statements is/are true? i)Distribution channels refer only to physical products. ii)Under 'selective distribution' - only a very limited number of retailers are allowed to sell a product in order to maintain exclusivity.
19. A 'balanced ________' is a tool for evaluating organisational performance across the full range of factors.
20. What does the term 'distribution chain' refer to?
21. For targets to be effective - they should be 'SMART'. Which of the following is not part of the acronym 'SMART'?
22. If a company invests in new equipment to make its production process more efficient - which of the following will be considered 'opportunity costs'? i)The cost of the new equipment. ii)The anticipated additional revenue. iii)The alternative improvements for which the capital might have been used. iv)The interest that could have been earned on the capital.
23. Which of the following is NOT a benefit of monitoring performance?
24. Which of the following methods would be used for the production of gas?
25. Which of the following statements is NOT true?