The system of management known as _________is exemplified by review processes to eliminate waste, encouraging teamwork and involving all members of the organization in meeting customer needs.

The PHR certificaiton exam civers five major topics: Business Management, Talent Planning and Acquisition, Learning and Development, Total Rewards and Employee and Labor Relations. The exams have 175 multiple choice questions, of which 25 are unscored. You get three hours to complete the exam.