Roger Cline just purchased a store-front mail and shipping business. The previous owner lowered the price because Roger did not want the business's old computer system. After taking over the business, Roger realizes that he needs a way to keep track of the rented mail boxes and to generate monthly/quarterly customer invoices. The franchise parent company requires that the business owner provide the billing status of each box along with occupancy rate and revenue for the store. Presentation of this information is required during a monthly video conference call, and an electronic spreadsheet containing this information must be sent within two hours of the conference call's completion. Based on these requirements, what tool would you recommend?

MCQs on the key tools and techniques used in information management and processing.