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The Management Environment 2
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The Management Environment 2
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25 Questions

1. In the socioeconomic view of organizational social responsibility, management's responsibility includes protecting and improving society.
2. After the outsourcing stage, companies that are going global often turn to exporting and importing goods across international borders.
3. The U.S. workforce is now over 50 percent female.
4. Hofstede based his ratings on the traits of people of different nationalities with whom he was personally acquainted.
5. The U.S. economy has been the primary model for economic systems around the world.
6. A society with high uncertainty avoidance relies on rules and trusts its social institutions to deal with an uncertain future.
7. There is little evidence that managers of major organizations ever fail to act responsibly and ethically.
8. Licensing and franchising typically follow the export-import phase of globalization.
9. Managers have found that a 'melting pot' approach of expecting diverse employees to assimilate is sufficient for harmony in the workplace.
10. Cultures with a high assertiveness rating tend to have people who are timid and shy.
11. A good example of social responsiveness is a company whose managers conduct business in an ethical way and strictly follows all local laws.
12. The $10 test showed that clever management can benefit both workers and managers.
13. Transnational corporations run their businesses from their home country.
14. In a strategic alliance, companies join together to form a separate entity to produce a product.
15. The United States is an example of a country with small power distance.
16. To increase customer responsiveness, organizations should hire employees who are outgoing and friendly.
17. French organizations have a very different view of status than American organizations.
18. Traditionally, managers ignored customer relations and focused on other things.
19. Managers with a parochial view of the world tend to see things from the point of view of a foreign culture.
20. Any action that is illegal is unethical and any action that is legal is ethical.
21. To create a successful customer service culture, an organization should draft a written set of customer service rules that should be stringently followed.
22. As long as it has broken no laws and done nothing unethical, a business has fulfilled its obligation to society.
23. Having a written code of ethics ensures that an organization's members will behave ethically.
24. One argument against businesses championing social responsibility issues is that being socially responsible can harm an organization's public image.
25. The classical view of organizational social responsibility is that management's only social responsibility is to maximize profits.

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