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Refer to Starbucks. The fact that management realized that coffee drinkers had different needs whether be using coupons, wanting a milder brew of coffee or free Wi-Fi shows that Starbucks is now using a _____-oriented approach.

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Refer to Starbucks. The fact that management realized that coffee drinkers had different needs whether be using coupons, wanting a milder brew of coffee or free Wi-Fi shows that Starbucks is now using a _____-oriented approach.






 
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