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ICTSM Practice Test: Computer System Maintenance & Smart Device
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ICTSM Practice Test: Computer System Maintenance & Smart Device
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25 Questions

1. What is a good source for safely downloading Android apps?
2. Which Motherboard form factor uses one 20 pin connector
3. Which component can be easily damaged by the direct spray of compressed air when cleaning the inside of the computer case?
4. What is the best ground for a conductive work bench?
5. The mouse pointer moves erratically, what is the possible cause? The mouse
6. A technician is called to an office where the computer is randomly rebooting. Which of the given components would most likely cause this issue?
7. What motherboard chip controls high speed CPU communication to RAM and the video card?
8. Which Windows tool is used to determine if a dynamic disk is corrupted?
9. A technician is trying to fix a Windows 7 computer that displays an “Invalid Boot Disk” error after POST. What is a possible cause of the error?
10. With respect to a network interface card, the term 10/100 refers to ?
11. What is used by an operating system to communicate with hardware components?
12. Suppose that you have a the maintenance package identifies several possible field replaceable units (FRUs) that will resolve the problem. What should you do after turning the power off?
13. what is the best way to determine if a CPU fan is spinning properly?
14. A user reports that every morning when a particular computer is turned on, the configuration settings on that computer have to be reset. What action should be taken to remedy this situation?
15. The 34-pin connection on an I/O card is for?
16. What technology enables a cell phone to be used as a hands-free device?
17. The terms 'red book', 'yellow book', and 'orange book' refer to ?
18. What is the result of doing a factory reset on a mobile device?
19. An employee reports that each time a workstation is started it locks up after about 5 minutes of use. What is the most likely cause of the problem?
20. Most PCs give a single beep on boot up to indicate they are ok hardware wise. You boot your PC and don't get a beep. What should you check first?
21. Topically, how many type III PC cards can you insert in a laptop
22. Which laptop component makes use of throttling to reduce power consumption and heat?
23. What is the preferred method to remove a disc from an optical drive that fails to eject the disc?
24. What is a primary benefit of preventive maintenance on a PC?
25. What voltage does a Pentium system use?

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