The CNL is analyzing conflict in the workplace and finds that two nurses have exhibited persistent conflict. When the CNL talks with the nurses, it is clear that they have no trust in each other, and this impairs their ability to work together. Which type of factor is the cause of this conflict?

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CNLs (Clinical Nurse Leaders) are a relatively new innovation in the practice of nursing, initiated in 2003 by the American Association of Colleges of Nursing (AACN) in response to a demand for general practice nurses with advanced training in the latest improvements in healthcare delivery systems, safety protocols, and quality assurance measures.  To become a licensed CNL, you start by earning a Bachelor of Science in Nursing (BSN) degree and attaining licensure as a Registered Nurse (RN). RNs may then enroll in a Master of Science in Nursing (MSN) program with a CNL specialization.... Show more

The CNL is analyzing conflict in the workplace and finds that two nurses have exhibited persistent conflict. When the CNL talks with the nurses, it is clear that they have no trust in each other, and this impairs their ability to work together. Which type of factor is the cause of this conflict?