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Hotel Operations - Managing Front Office Operations
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Avg score: 50% • Most missed: “Back of the house”
Hotel Operations - Managing Front Office Operations
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25 Questions

1. Advance deposit

2. Registration form

3. Economy/limited service

4. Run of the house

5. Upscale service hotel

6. Due-outs

7. World-class service

8. Respondent

9. Skipper (2)

10. Chain hotel

11. Tactics

12. Free independent traveler (fit)

13. Corporate guaranteed reservation

14. Log book

15. Internet distribution system type

16. Commission agent report

17. Appellant

18. Trial court

19. Judgment n.o.v. (notwithstanding the verdict)

20. Denial code

21. All inclusive

22. Overflow facility

23. Call accounting system (cas)

24. Wash down (or wash)

25. Group pickup

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