Mona works at a bank. When Luis, a Colombian man, arrives to drop off his paycheck she pretends to be busy and directs him to another teller. She does this whenever a non-white person wants assistance. This is an example of ________.

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1. Mona works at a bank. When Luis, a Colombian man, arrives to drop off his paycheck she pretends to be busy and directs him to another teller. She does this whenever a non-white person wants assistance. This is an example of ________.