A+ Guide To IT Technical Support - Troubleshooting Windows and Supporting Users — Flashcards | CompTIA A+ Exam | FatSkills

A+ Guide To IT Technical Support - Troubleshooting Windows and Supporting Users — Flashcards

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Call Tracking Software
A System That Tracks The Dates - Times - And Transactions Of Help-desk Or On-site It Support Calls - Including The Problem Presented - The Issues Addressed - Who Did What - And When And How Each Call Was Resolved.
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