CompTIA A+ Troubleshooting — Flashcards | CompTIA A+ Exam | FatSkills

CompTIA A+ Troubleshooting — Flashcards

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Comptia 6-step Troubleshooting Process:
1. Identify The Problem. 2. Establish A Theory Of Probably Cause. (Question The Obvious) 3. Test The Theory To Determine Cause. 4. Establish A Plan Of Action To Resolve The Problem And Implement The Solution. 5. Verify Full System Functionality And If Applicable Implement Preventative Measures. 6. Document Findings - Actions - And Outcomes.
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