Front Office Operations Practice Test — Flashcards | Hospitality | FatSkills

Front Office Operations Practice Test — Flashcards

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The primary functions of the front office in a hotel include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, etc.

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Hotel XYZ has a great deal of flexibility in responding to changes in local market conditions but cannot afford broad advertising exposure and pays relatively high prices for supplies. The hotel is most likely to be
Independent property
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