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Front Office Operations Practice Test
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The primary functions of the front office in a hotel include reservations, checking in and out, the handling of financial transactions (such as settling accounts or providing currency exchange), fielding customer enquiries, arranging guest services, etc.

Front Office Operations Practice Test
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25 Questions

1. Which of the following is recommended as a security measures for the front desk associate?
2. The occupancy report prepared by the front desk for April 7, at 3 pm of the same day, lists room 501 as a stay over. At 2 pm on April 7 , the housekeeping report lists room 501 as vacant and ready for sale. The room status discrepancy could have resulted from
3. Who out of the following is not a recipient of Bharat Ratna award in the year 2019
4. Which of these are the 4Ps of marketing?
5. Why is it important to ensure maximum occupancy of accommodation?
6. The collection of same type of accounts is called
7. Situation where a room is occupied according to front office records but is actually vacant because front office failed to update their records is referred as
8. Whose disciple was Kabir
9. The arbitrary time that is supposed to be the end of the financial transaction for a particular day is known as
10. Capital of Afghanistan?
11. The maximum share of market that can be occupied by a hotel is known as
12. How do you calculate ARR
13. The cash amount provided by the hotel to the cashier for daily transaction is called
14. A credit limit established by hotel is known as
15. The term HWC would be used for a
16. Which of the following is not a part of Hubbart formula of calculating room tariff
17. Two single beds joined together and sharing a common headboard is called as:
18. A hotel can maintain the registration record in
19. Train 18 named Vande Bharat Express is built in which country
20. Acronym MICE stand for
21. The information required to fill in the guest registration can be gathered from which of the following?
22. Which of the following reports is especially helpful to properties that are considering expansion
23. In which of the following areas of a hotel are guest registered ,assigned rooms , and checked out?
24. Which of the following room rate plans includes a room only and no meals.
25. A pending charge posting after the guest has checked-out is known as

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