Services Marketing Practice Test Questions — Flashcards | Marketing Management 101 | FatSkills

Services Marketing Practice Test Questions — Flashcards

Fast review mode: answers are shown by default so you can skim quickly. Hide them if you want to self-test.

Services marketing typically refers to both business to consumer (B2C) and business-to-business (B2B) services, and includes the marketing of services such as telecommunications services, financial services, all types of hospitality, tourism leisure and entertainment services, car rental services, health care services, professional services and trade services.

Service marketers often use an expanded marketing mix which consists of the seven Ps: product, price, place, promotion, people, physical evidence and process.

Examples of services include: marketing of services such as telecommunications services, financial services, all types of hospitality, tourism leisure and entertainment services, car rental services, health care services, etc.

(Source: Wikipedia)

1 of 277 Ready
Which of the following sets of terms best describes a service?
Deeds, effort, and performances
Shortcuts
Prev Space Show / hide Next
Turn this into a study set.
Sign in with Google to save tricky questions to your reminder list and resume on any device.
Sign in with Google Free • no extra password