Total Quality Management Practice Test: ISO 9000 & ISO 14000 — Flashcards | TQM: Total Quality Management Training | FatSkills

Total Quality Management Practice Test: ISO 9000 & ISO 14000 — Flashcards

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ISO 9000 and ISO 14000 are standards that provide organizations with a model for establishing and operating a management system. 
 

ISO 9000 focuses on quality management, while ISO 14000 focuses on environmental management. 
ISO 9000 aims to improve quality and facilitate business objectives. It can help organizations meet customer and regulatory requirements. ISO 9000 can also help organizations avoid costly inspections, warranty costs, and rework. 

ISO 14000 aims to improve environmental performance and facilitate relationships with market and nonmarket actors. It can help organizations minimize their environmental impact. 

The International Organization for Standardization (ISO) developed the ISO 14000 series in 1996.

Related: ISO 9001

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According to ISO, the quality system is the organizational structure, responsibilities, procedures, processes, and resources for implementing quality management.
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