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Total Quality Management Practice Test: ISO 9000 & ISO 14000
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ISO 9000 and ISO 14000 are standards that provide organizations with a model for establishing and operating a management system.    ISO 9000 focuses on quality management, while ISO 14000 focuses on environmental management.  ISO 9000 aims to improve quality and facilitate business objectives. It can help organizations meet customer and regulatory requirements. ISO 9000 can also help organizations avoid costly inspections, warranty costs, and rework.  ISO 14000 aims to improve environmental performance and facilitate relationships with market and nonmarket actors. It can help... Show more
Total Quality Management Practice Test: ISO 9000 & ISO 14000
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25 Questions

1. Which of the following is not a quality management principle on the basis of which ISO 9000:2015 and ISO 9001:2015 are based on?
2. Which is the latest ISO 9000 version in the ISO 9000 family?
3. Which one of the following is not within the purview of ISO 14000 family of standards?
4. Which is the only standard in the ISO 9000 family to which organizations can certify?
5. Which of the following pair of ISO 14000 standards fall under the category of Environmental Auditing?
6. Which of the following pair of ISO 14000 standards fall under the category of Environmental Management System?
7. ISO 14012 refers to qualification criteria for environmental auditors.
8. Which of the following pair of ISO 14000 standards fall under the category of Environmental Labelling?
9. Which of the following cannot be considered a reason for implementing a quality system that conforms to ISO standards?
10. Which is the first environmental management system standard?
11. Which ISO standard provides guidelines for auditing management systems?
12. According to ISO, the quality system is the organizational structure, responsibilities, procedures, processes, and resources for implementing quality management.
13. In which year did the current revision of ISO 14001 get published?
14. Which ISO standard provides guidance to achieve sustained success and the continuous improvement of an organization?
15. Which ISO 14000 series standard refers to the guidelines on Environmental Performance Evaluation?
16. A quality system is involved in all phases from initial identification to final satisfaction of requirements and meeting customer satisfaction.
17. Which of the following must not be a characteristic of a quality system?
18. Which ISO 9000 family standard provides the fundamentals and vocabulary for quality management systems?
19. Which of the following pair of ISO 14000 standards fall under the category of Life Cycle Assessment?
20. Which one of the following does not belong to the area of Organization Evaluation Standards in ISO 14000 series?
21. Which of the following represents India in ISO?
22. ISO 14000 standards are for the _________
23. Which of the following is/are the advantage(s) of using the ISO 9001 standard?
24. In which year did the ISO create the ISO 14000 family of standards?
25. Environmental aspects in product standards belong to the area of Product Evaluation Standards in ISO 14000 series.

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