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Some TQM problem solving tools are:
Control chart: A basic TQM tool that monitors and detects variances in the process. It can increase accuracy, enhance efficiency, and decrease expenses. Pareto chart: A valuable tool for TQM that can be used to identify the most important causes of problems in any process. Fishbone diagram: Also known as the Ishikawa diagram or cause and effect diagram, this tool encourages brainstorming to find the root cause of a particular issue. Histogram: A bar chart that shows the frequency of a cause of a problem occurring. The height of the bar is an indicator of the most affecting reason. Scatter diagram: A quality management tool that helps to analyze the relationship between two variables. Statistical process control: A TQM method that improves quality and reduces variation. Check sheet: A simple but useful process-improvement and problem-solving tool. Their power is greatly enhanced when they are used along with Histograms, Pareto Charts, etc.. Quality circle: A team approach for solving problems and is practiced as an integral part of total quality management in business.
Topics include: Flow Chart & Check Sheet, Histogram & Pareto Diagram, Cause & Effect Diagram, Scatter Diagram, Affinity Diagram, Tree & Matrix Diagram, Matrix Data Analysis, TRIZ, & Taguchi Loss Function.
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