Home > Restaurants > Quizzes > McDonald's Manager's Test
McDonald's Manager's Test
Fast practice, instant feedback. Timer auto-submits when time’s up.
Avg score: 74% Most missed: “What are the 4 steps to customer recovery (LAST)?”
McDonald's Manager's Test
Time left 00:00
25 Questions

1. _____ means giving someone else the responsibility for a job or task.

2. What does RDM stand for?

3. When you manage the front counter area, you need to be ____ focused

4. Who is responsible for checking inventory rotation?

5. What is DAR?

6. What are the 5 performance expectations of me as a shift manager?

7. Describe the Pull Forward procedure?

8. What department is responsible for hiring and training?

9. Name 2 forms of harassment?

10. What is the minimum internal cooking temp for chicken patties?

11. If you notice the freezer is above 30 degrees, what should you do?

12. How many customers see our lot?

13. What are the 4 steps to the training process?

14. What does AAT stand for?

15. What are the 2 crew positions that 100% of your crew should be trained and verified on?

16. What does SOC stand for?

17. The behavior that we model in the store is called the ___ of a leader.

18. What does FIFO mean?

19. The People Promise states: 'we value ______, your growth, and your ______

20. What are 3 symptoms that required an employee NOT be available to work?

21. In prioritizing, things that affect _____ and ____ are always number 1?

22. When Calibrating the pyrometer, what temperature range are you looking for?

23. What are two types of direction a manager provides?

24. When a tray of product is empty, what should the assembler do?

25. QSC & V stands for?