Ocharleys
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Avg score: 79% • Most missed: “Recooks receive a fresh side item”
Ocharleys
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25 Questions

1. Nash. Hot Chicken

2. Service Manager

3. What is the soup Mon & Tues?

4. Pivot Point when taking orders

5. Explain the straw procedures for 20 oz. non-alcoholic beverages (how and when)

6. All sandwiches and burgers are automatically served with _________ unless otherwise requested.

7. What is the difference between CHX APP-Hot and CHX APP-Chip

8. When a guest orders a steak, what questions must you ask to complete the order?

9. A refill of soda is delivered in a fresh glass, packed full of ice

10. What do you say to the guest when returning change/credit card receipt?

11. Why is it important to use an ice scoop when filling glasses with ice?

12. Other than a crisp clean shirt and apron, name two important parts of your uniform?

13. Before guests leave, you should

14. Place a ______ in front of each guest to show they have been greeted.

15. General Manager

16. French Dip

17. When refilling iced tea, bring a fresh, full glass to the table.

18. When stocking glass racks, rotate _____ to prevent using hot glasses for cold beverages.

19. During each visit to the table, you should subtly and silently pre-bus dirty dishes and refill bevs

20. Extra salad dressings we offer.

21. Describe bbq ribs

22. Recooks receive a fresh side item

23. It is okay to point to the restroom if a guest asks?

24. How ioeskeeping up with running side work benefit you and our guests?

25. When a guest orders a steak, upon delivery, you should ask the guest to cut into the steak and ask if it has been prepared perfectly.

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