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Server Training

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Server Training

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25 Questions

1. Generally which seat is seat 1 when taking an order or delivering food to the table

While running the food, ask someone for help greeting your tablethe seat closest to the front door'Thank you for choosing Baumhowers of Tuscaloosa. How can i help you today?'1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

2. What are the seven steps in the service pyramid?

the seat closest to the front door'Thank you for choosing Baumhowers of Tuscaloosa. How can i help you today?'1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your table

3. You are in the kitchen and the kitchen manager rings the bell but you have just been sat, what do you do

the seat closest to the front door'Thank you for choosing Baumhowers of Tuscaloosa. How can i help you today?'While running the food, ask someone for help greeting your table1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

4. When answering the phone what should you say?

'Thank you for choosing Baumhowers of Tuscaloosa. How can i help you today?'1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your tablethe seat closest to the front door

5. What is step 6 of the service pyramid?

1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againoffer dessert menu and suggest specific desserts - - check on refills again - - if guests don't want dessert present their bill on a tip traythe seat closest to the front doorWhile running the food, ask someone for help greeting your table

6. Which of the following can be accepted as proof of age for the purchase of alcohol

a valid u.s drivers license or government issued id1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againthe seat closest to the front doorWhile running the food, ask someone for help greeting your table

7. What is step 7 of the service pyramid?

the seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againaccept payment, thank guests, and invite to return - - clear everything from table - give guests time to relax - - each server needs a $20 bank - 2 $5, 8 $1, $2 in quarters - - thank guest by name - - utilize social mediaWhile running the food, ask someone for help greeting your table

8. What one word best describes our system of serving our guests

9. What is step 1 of the Service Pyramid?

the seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your tableGreet the table, introduce yourself, inform guests on specials, and suggest/take beverage order - suggest/take appetizer order - easier to sell apps than desserts so push harder here - make sure to place a beverage napkin in front of all customers

10. What drinks go in a clear cup?

the seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your tableWater, diet soft drinks, unsweet tea

11. What goes on each table?

sweet&low/sugar caddies, salt and pepper grinders, and table tent - - each table needs the appropriate amount of plates and silverware1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your tablethe seat closest to the front door

12. What system should be used to take orders?

pivot point systemthe seat closest to the front doorWhile running the food, ask someone for help greeting your table1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

13. What is your first priority as a server?

your tables and your guests - seating them is importantthe seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your table

14. When should you greet your table

15. What is your third priority as a server?

the seat closest to the front doorduration duties - getting ice, stocking cups, cleaning, and preparing tables1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your table

16. What are the 5 golden rules

Guest engagement, Hi 5's, anticipate, service timing, product knowledge.While running the food, ask someone for help greeting your tablethe seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

17. What is step 3 of the service pyramid?

1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againdeliver appetizers and take entree order - - clear away any mess on table - - burt's law - write and review - - immediately ring in order - - must learn the Aloha abbreviations - - remember to check back with customers after 2 bites or 2 minutesthe seat closest to the front doorWhile running the food, ask someone for help greeting your table

18. What drinks go in a blue cup?

the seat closest to the front doorWhile running the food, ask someone for help greeting your tablesweet tea, soft drinks1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

19. What are the service priorities in order

1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your tablethe seat closest to the front doordoor, run, greet, bill, quality checks, table maintenance, side duties

20. A woman has had too much to drink and wants another pint of beer. She swears she is not driving, a statement that is confirmed by her boyfriend. He is not drunk and assures you that he is driving her home and will see that she gets there safely. What do you do?

1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againsuggest non-alcoholic alternatives first but do not serve her if she is intoxicated. let the bartender or coach know of the situationthe seat closest to the front doorWhile running the food, ask someone for help greeting your table

21. What is the pivot point system?

1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your tablethe seat closest to the front doorstart on the left and work right through the different customers orders

22. Where is the best position to stand?

While running the food, ask someone for help greeting your tablein view of your guests and able to see both your section and your buddies sections in case they need helpthe seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

23. What is your second priority as a server?

running food is priority - getting out not only your own food, but other servers as wellthe seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againWhile running the food, ask someone for help greeting your table

24. in which direction do the seat numbers rotate

While running the food, ask someone for help greeting your tableclockwise around the tablethe seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come again

25. Why is it important to let the table know your name and ask if they have been to pluckers before

the seat closest to the front door1) greet the table, suggest/take beverage order and suggest/take appetizer order 2) deliver drinks and suggest BOD & SOD/take entree order/bread/slaw service/deliver needed appetizer set ups 3) deliver appetizers and needed entree set ups 4) deliver soups and salads 5) deliver entrees 6) suggest desserts and drinks 7) accept payment, thank guests, and invite them to come againbecause you feel more like a friend if they know your name, because it lets you know how much they know about our restaurant, because we can sample these guests on new menu itemsWhile running the food, ask someone for help greeting your table

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25 Questions

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25 Questions

❤ If you liked Fatskills, consider supporting us by checking out The Life Manuals You Never Got.

About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | OSHA Basics Quiz | What Should We Know? Privacy | Terms |

Without work one finishes nothing. - Ralph Waldo Emerson© 2026 Fatskills.com

All trademarks, logos and brand names are the property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, trademarks and brands does not imply endorsement.

About | Explore | User Guide | Topics | Subjects | Doubt Solver | Career Aptitude Test | Answers | Free Tools | OSHA Basics Quiz | What Should We Know?
Privacy | Terms |

Without work one finishes nothing. - Ralph Waldo Emerson
© 2026 Fatskills.com