Universal Containers uses a hybrid sharing model where Accounts and Contacts are Read Only and Opportunities and Cases are Private. Account Executives (AE) own all the Accounts. Some Contacts are owned by AEs, and other Contacts are owned by support reps. How should the System Administrator ensure the AEs can edit all the Contacts associated with their Accounts, no matter who owns the Contact? Use the Mass Transfer Tool to transfer ownership of all Contacts to the AEs. Create a read/write Sharing Rule to share all related Contacts with the Account owner. Select the edit all associated contacts option for the AE Role in the Role Hierarchy. Account owner privileges give the AE edit access to all related records by default

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The Salesforce Admin certification exam consists of 65 questions that change frequently for each test taker. Salesforce releases happen three times per year (spring, summer, fall), which means test questions need to change often to reflect updates that happen with each Salesforce release.  Topics in the exam include (with estimated weightage): Organizational Setup: 3% User Setup: 7% Security and Access: 13% Standard and Custom Objects: 14% Sales and Marketing Applications: 14% Service and Support Applications: 13% Activity Management and Collaboration: 3% Data Management:... Show more

1. Universal Containers uses a hybrid sharing model where Accounts and Contacts are Read Only and Opportunities and Cases are Private. Account Executives (AE) own all the Accounts. Some Contacts are owned by AEs, and other Contacts are owned by support reps. How should the System Administrator ensure the AEs can edit all the Contacts associated with their Accounts, no matter who owns the Contact? Use the Mass Transfer Tool to transfer ownership of all Contacts to the AEs. Create a read/write Sharing Rule to share all related Contacts with the Account owner. Select the edit all associated contacts option for the AE Role in the Role Hierarchy. Account owner privileges give the AE edit access to all related records by default