Telehealth
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Telehealth Review




Occupational therapy outcomes achievable through telehealth include:
facilitation of occupational performance
participation in ADLs and IADLs
health and wellness
role competence
well-being
quality of life
occupational justice

Studies have described the use of telehealth in areas that are of concern to occupational therapy, such as:
evaluation and consultative services for cognitive screening
orthopedic (hand) assessment
lymphedema assessment
wheelchair prescription
home assessment
adaptive equipment prescription and home modification
ergonomic assessment

The following assessments to be reliable when administered remotely through telehealth:
The Montreal Cognitive Assessment
The Mini-Mental State Exam
The Functional Reach Test and European Stroke Scale The Kohlman Evaluation of Living Skills
Canadian Occupational Performance Measure
The Timed Up and Go Test
The FIM
Jamar Dynamometer
Preston Pinch Gauge
Nine-Hole Peg Test
Unified Parkinson's Disease Rating Scale
The Ergonomic Assessment Tool for Arthritis

In some cases, an ____________, such as a caregiver or other health professional, may be used to relay assessment tool measurements or other measures (e.g., environmental, wheelchair and seating) to the remote therapist during the evaluation process.
in- person assistant

When using a telehealth model for conducting an evaluation, occupational therapists must consider:
the client's health care needs
client's preference
access to technology
ability to measure outcomes

Practitioners should adhere to all __________ and requirements when administering assessments

If assessment materials or the administration protocol requires ____________ when used via telehealth, this should be documented and factored into the scoring and interpretation of the assessment
copyright laws
modification

certain requirements imposed by individual state regulations such as that a practitioner be physically located in the _________ as the client to use telehealth technologies denies access to services and specialists unavailable to the client
same state

Similarly, a requirement that a client must first be seen _________ by the practitioner before receiving services via telehealth is not appropriate and should be determined by the practitioner based on clinical reasoning and ethical judgment
in person

A telehealth model of service delivery may be used for providing interventions that are _________, _________, or __________ in nature
preventative
habilitative
rehabilitative


In addition, teleconsultation may be used to conduct home safety and _____________, prevention and wellness services , _________ consultation, consultation for patients undergoing total hip and total knee replacement, and to facilitate support groups for people with ______________
home modification evaluations
ergonomic
chronic conditions

In the area of pediatrics, teleconsultation has been used to treat children with complex pediatric ___________, facilitate coordination and motor control in children with ______, support school-based services for children with complex medical needs, and provide occupation-based coaching for ________ of young children with autism
feeding disorders
CP
caregivers

_____________, or remote patient monitoring (RPM), is commonly used in the medical model for chronic disease management and involves the transmission of a client's vital signs (e.g., blood pressure, heart rate, oxygen levels) and other health data (e.g., blood sugar levels, weight, ADL performance, fall events) for review by a clinician to assure more timely monitoring.

This type of monitoring can prevent health crises, emergency department use, and __________ and can promote health and wellness.
telemonitoring
hospitalization

It is the professional and ethical responsibility of occupational therapy practitioners to provide services only within each practitioner's level of __________ and ___________
competence

scope of practice

Due to the intimate nature of some occupational therapy services (e.g., interventions related to dressing, bathing, toileting), special consideration should be made to avoid _______ of the client on camera in an undressed or otherwise compromised state
exposure

American Telemedicine Association's "_________________" outlines important administrative, clinical, technical, and ethical principles associated with the use of telehealth
principles in delivering telerehabilitation services

Practitioners should have a working knowledge of the _________-, software, and other elements of the technology they are using and have technical support personnel available should problems arise
hardware

Telehealth may be used while adhering to ______________ guidelines to support students and practitioners working in isolated or rural area
Guidelines for Supervision, Roles, and Responsibilities During the Delivery of Occupational Therapy Services, OT Code of Ethics

Factors that may affect the model of supervision and frequency of supervision include the complexity of __________, number and diversity of clients, __________ of the occupational therapist and the occupational therapy assistant, type of ___________, requirements of the practice setting, and other regulatory requirements
client needs
skills
practice setting

Occupational therapy practitioners are to abide by ____________ and related occupational therapy regulations regarding the use of a telehealth service delivery model within occupational therapy
state licensure laws

______ does not list occupational therapy practitioners as eligible providers of services delivered through telehealth. However, AOTA supports the inclusion of occupational therapy practitioners on Medicare's approved list of telehealth providers.

The U.S. Department of Defense and Veteran's Health Administration uses __________ to provide occupational therapy services as well as other telehealth programming
medicare
telehealth

There is a mechanism for licensure portability through a federal rule for practitioners providing services to ________.
veterans

When billing occupational therapy services provided by means of telehealth, practitioners may be required to distinguish the ______________, sometimes designated with a modifier
service delivery model

Opportunities for reimbursement exist through some state _________ programs; _________ companies; school districts; and ________ with individuals, agencies, and organizations. It is recommended that occupational therapy practitioners contact their state Medicaid agency or other
medicaid
insurance
private pay

____________ technologies enable the exchange of health information in real time (i.e., live) by interactive audio and video between the patient or client and a health care provider located at a distant site

--> Software features commonly used with telehealth include screen sharing, onscreen annotation, and text chat, remote control of the client's camera to allow the occupational therapy practitioner to change the camera angle or to "zoom in" as needed
synchronous

Occupational therapy practitioners using telehealth as a service delivery model must adhere to all standards and requirements for practice, including the Occupational Therapy ____________, maintain the ____________ for Occupational Therapy, and comply with federal and state regulations to ensure their competencies as practitioners and the well-being of their clients
code of ethics
standards of practice

What are advantages to synchronous ICT?
service provision within the context where occupations naturally occur (e.g., home, work, community), minimal infrastructure requirements, and lower costs for equipment and connectivity (e.g., residential service plan, data plan)

What are disadvantages to synchronous ICT?
privacy, security, and confidentiality risks; lack of infrastructure (e.g., limited access to high-speed Internet/broadband; inadequate bandwidth for connectivity)
recurring expense (e.g., residential service plan, data plan)
diminished sound or image quality; and technological challenges associated with end-user experience and expertise with videoconferencing technology

Telehealth applications that are _________, commonly referred to as store-and-forward data transmission, may include video clips, digital images, virtual technologies, and other forms of electronic communications
--> the provider and client are not connected at the same time
asynchronous

Occupational therapy practitioners providing services through telehealth technologies can take advantage of digital or _______ (mobile health) devices
--> These include wearable devices (e.g., Apple Watch, Fitbit) and home devices (e.g., AMC Healthcare Console) that enable occupational therapy practitioners to monitor and subsequently provide services within varied environments
mhealth

Telemonitoring technologies also enable occupational therapy practitioners to understand the real-life ________ and _____________ of the client and to plan appropriate interventions.
occuaptions
performance challenges

_____________ detect and respond to input or stimuli from an individual or the physical environment.
--> some digital or mhealth devices (e.g., wearable devices), gaming systems, virtual reality (VR), augmented reality, the Internet of things, and sensor driven environmental and personal assistant technologies
sensory technologies

Although typical use of sensor technologies does not constitute a telehealth service delivery model, live data (_________) streamed to a remote occupational therapy practitioner or recorded data (__________) used by an occupational therapy practitioner to monitor and adjust a client's course of treatment would constitute the use of sensor technologies within a telehealth service delivery model.
synchronous
asynchronous

______ typically refers to the use of interactive simulations created with computer hardware and software to present users with opportunities to engage in environments that appear and feel similar to real-world objects and events.
VR

Practitioners can use sensor technologies within a telehealth service delivery model when providing interventions, ______________, or consulting in setting up a "__________" to increase independence and performance within various contexts
home exercise programs
smart home

What are examples of synchronous technology?
Videoconferencing software for health care (e.g., Vsee, Zoom, Doxy.Me)
 - Consumer high-definition television videoconferencing  - Telephone/POTS
 - Telehealth network with commercial videoconferencing system
 - Sensor technologies (with live-streaming data to remote practitioner)

When can VR be used?
conducting evaluations and providing interventions.
- stroke rehabilitation
- assessment for client's with traumatic brain injury using virtual environments
- training of users of power wheelchairs
- rehabilitation for clients with Parkinson's disease and hand injuries

Low-cost _______________ (e.g., Nintendo Switch, Sony PlayStation MOVE and PlayStation Virtual Reality Platform) were not developed specifically for rehabilitation, but they offer an easy-to-setup, fun, and less-expensive alternative to the expensive VR systems.
video capture gaming systems

Although typical use of ____________ does not constitute telehealth, live data (synchronous) streamed to a remote occupational therapy practitioner or recorded data (asynchronous) used by a practitioner to monitor and adjust a client's course of treatment would constitute a telehealth application of the devices.
gaming systems

What are considerations of synchronous technology?
Confidentiality (security, privacy)
 - Integrity (information protected from changes by unauthorized users)
 - Availability (information, services)
 - Cost-benefit ratio
 - Socioeconomic considerations
 - Leveraging existing infrastructure (equipment and personnel)
 - Technology connection requirements (e.g., broadband, T1 line)
 - Sound and image quality
 - Equipment accessibilit

What are examples of asynchronous technology?
 - Mobile messaging
 - Data from wearables or remote patient-monitoring devices
 - Digital images, videos, or files
 - Sensor technologies (with store-and-forward data to remote practitioner)

Occupational therapy practitioners should complete the following steps prior to implementing telehealth:
Examine state telehealth laws and regulations that may affect the delivery of services using ICT
 - Explore the state occupational therapy practice act and state occupational therapy board's website for additional guidance on the use of telehealth to deliver occupational therapy services within the state
 - Inquire from the payer source about telehealth reimbursement and coding requirements
 - Confirm with malpractice insurance carrier that malpractice policy provides same coverage for services provided through ICT.